Set-up social/market listening projects in Dow’s platform. Dow is using Sprinklr as their social/market listening platform. This includes keyword creation, review of incoming messages and adjusting to meet project objective.
Develop and set-up monitoring reports according to specific business project objective and scope.
Analyze incoming mentions from specific set topics, to deliver desired insights according to project objective and scope. Develop market insights report to represent the derived insights.
Provide trouble shooting and project support
Focus on business specific applications and work processes in order to gain higher levels of support
Review requests daily and prioritize as necessary
Develop and maintain solid working relationships
Consult with different stakeholders is necessary to resolve requests
Identify, update, and communicate changes to determine best practices
Support Client projects as project lead. Create any required project deliverables and ensure project is completed within time frame negotiated with the requestor
.svg "Go To Top"){kind=icon}
