Telecom Analytics  Services

Looking to engineer a smarter future with data? You need a correct blend of technical skills, experience and business knowledge. Count on us to deliver these in the exact measure.

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Telecom Analytics in a company

What is
Telecom Analytics?

We are a specialized data engineering services company, with a deep understanding of data engineering principles and best practices. We apply this knowledge to design and implement effective solutions for businesses.

Telecom Analytics Services

We assist you optimize your business performance with the following Telecom Analytics services:

Customer Experience Analytics

Customer Experience Analytics

Collate and analyze customer interaction, behavior, preferences, and feedback to assess customer satisfaction levels and identify areas of customer service improvement.

Network Performance Analytics

Network Performance Analytics

Analyze and monitor network performance data such as network speed, reliability, and data usage, and rectify potential glitches to improve network performance.

Marketing Analytics

Marketing Analytics

Assess detailed call records and network data to gain insights into customer behavior and marketing plans with a customer-centric approach.

Fraud Detection and Prevention

Fraud Detection and Prevention

Use data analytics tools to spot trends that can help you identify fraudulent activities, misuse of networks and other illegal activities.

Network Optimization

Network Optimization

Use data-driven insights to evaluate the performance of a telecommunications network and get insights to optimize network.

Customer Churn Prediction

Customer Churn Prediction

Implement churn prediction models to identify and analyze at-risk customers and take necessary steps for customer retention.

Network Utilization Analysis

Network Utilization Analysis

Monitor and analyze network traffic data to identify optimum network capacity and get strategic insights into bandwidth needs.

Call Detail Record (CDR) Analytics

Call Detail Record (CDR) Analytics

Analyze call detail record data to identify issues behind dropped calls, poor voice quality, and long call setup times.



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Benefits of Data Analytics services

Business Benefits

Improved network performance and capacity planning.

Enhanced customer experience and retention strategies.

Increased revenue through targeted marketing.

Optimized resource allocation and utilization for greater cost savings.

Reduced churn and improved customer retention.

Streamlined inventory management and supply chain processes.

Improved regulatory compliance and reporting capabilities.

Proactive identification of network issues.


Clients we
Work For

Why Choose Us?

Here are a few reasons why you must outsource telecom services to us:

Real-time Analysis

We aggregate and organize data from various sources, such as networks, servers, and devices, to perform real-time data analysis for better decision-making.

Comprehensive Data Analytics Platform

Our experts help you integrate telecom data from different sources into a unified platform and analyze them for insights and trends in real-time.

Advanced Analytics Techniques

We use advanced data analytics tools and techniques to analyze complex telecom data patterns and extract critical insights.

Experienced Team

Our team consists of expert data analysts, data scientists, and network engineers with vast knowledge and skills in the telecom industry.

Reduced Downtime

We help you monitor data on network performance, detect anomalies and respond in real-time to minimize disruption and downtime.

Improved Data Quality

Our experts assist you in improving telecom data quality using data validation, cleansing, enrichment, and integration techniques.

We Serve

We have delivered telecom analytics services to businesses across the telecom industry. The list of industries we served include:





Banking and financial services



Engineering Services

Frequently Asked Questions

How do telecommunications use data analytics?
What are the KPIs in the telecom industry?
How does Telecom Analytics help improve network performance?
Can Telecom Analytics services be used to analyze customer behavior?
Can Telecom Analytics services be used to enhance the customer experience?
Is it possible to implement Telecom Analytics services without disrupting existing network operations?

Hear From Our Clients

Great at Identifying Issues

Working with the Phygital data engineering team has been a game-changer for our company. They helped us identify our data ingestion problems and implemented a centralized system to tackle them. We highly recommend their services.


Technical Product Manager US-based Company

They specialize in providing end-to-end support

We needed support to help grow our retail business with data-driven recommendations. We found it in Phygital Insights’ Data Analytics Services. They studied our data, uncovered hidden patterns, and enabled us to anchor decisions on data-driven insights. Don’t look beyond Phygital for all your data needs.


Product Manager, US-based Retail Firm

Game Changing-Support

We were struggling to increase our combined yield for all processes. After several futile efforts, we turned to Phygital. Their end-to-end analysis helped us identify hidden bottlenecks in the production line. We plugged them in to cut down on wastage and improve overall efficiency. Their service was indeed a game-changer.


Senior Operations Manager, US-based Manufacturing Company


+91 80-26572306

#1321, 100 Feet Ring Rd, 2nd Phase,
J. P. Nagar, Bengaluru,
Karnataka 560078, India

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Our other offerings include:

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