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We are a specialized data engineering services company, with a deep understanding of data engineering principles and best practices. We apply this knowledge to design and implement effective solutions for businesses.
We assist you optimize your business performance with the following Telecom Analytics services:
Collate and analyze customer interaction, behavior, preferences, and feedback to assess customer satisfaction levels and identify areas of customer service improvement.
Analyze and monitor network performance data such as network speed, reliability, and data usage, and rectify potential glitches to improve network performance.
Assess detailed call records and network data to gain insights into customer behavior and marketing plans with a customer-centric approach.
Use data analytics tools to spot trends that can help you identify fraudulent activities, misuse of networks and other illegal activities.
Use data-driven insights to evaluate the performance of a telecommunications network and get insights to optimize network.
Implement churn prediction models to identify and analyze at-risk customers and take necessary steps for customer retention.
Monitor and analyze network traffic data to identify optimum network capacity and get strategic insights into bandwidth needs.
Analyze call detail record data to identify issues behind dropped calls, poor voice quality, and long call setup times.
Improved network performance and capacity planning.
Enhanced customer experience and retention strategies.
Increased revenue through targeted marketing.
Optimized resource allocation and utilization for greater cost savings.
Reduced churn and improved customer retention.
Streamlined inventory management and supply chain processes.
Improved regulatory compliance and reporting capabilities.
Proactive identification of network issues.
Here are a few reasons why you must outsource telecom services to us:
We aggregate and organize data from various sources, such as networks, servers, and devices, to perform real-time data analysis for better decision-making.
Our experts help you integrate telecom data from different sources into a unified platform and analyze them for insights and trends in real-time.
We use advanced data analytics tools and techniques to analyze complex telecom data patterns and extract critical insights.
Our team consists of expert data analysts, data scientists, and network engineers with vast knowledge and skills in the telecom industry.
We help you monitor data on network performance, detect anomalies and respond in real-time to minimize disruption and downtime.
Our experts assist you in improving telecom data quality using data validation, cleansing, enrichment, and integration techniques.
We have delivered telecom analytics services to businesses across the telecom industry. The list of industries we served include:
Banking and financial services
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Working with the Phygital data engineering team has been a game-changer for our company. They helped us identify our data ingestion problems and implemented a centralized system to tackle them. We highly recommend their services.
Technical Product Manager
We needed support to help grow our retail business with data-driven recommendations. We found it in Phygital Insights’ Data Analytics Services. They studied our data, uncovered hidden patterns, and enabled us to anchor decisions on data-driven insights. Don’t look beyond Phygital for all your data needs.
Product Manager, US-based Retail Firm
We were struggling to increase our combined yield for all processes. After several futile efforts, we turned to Phygital. Their end-to-end analysis helped us identify hidden bottlenecks in the production line. We plugged them in to cut down on wastage and improve overall efficiency. Their service was indeed a game-changer.
Senior Operations Manager, US-based Manufacturing Company
We specialize in a range of Data Science services.
Our other offerings include: