Customer analytics is collecting, storing, and analyzing customer data better to understand customer behavior, preferences, and needs.
We are a reputed customer analytics service provider assisting companies in making informed customer-centric business decisions. Our team of experts leverages advanced analytical tools and techniques to analyze customer data and identify patterns and trends, to improve customer experience.
We enable businesses to better understand their customers with the following customer analytics services:
Collect, analyze, and report data from different websites to better understand customer interactions and offer personalized recommendations based on customer behavior.
Gather and analyze data from mobile devices and apps to understand customer behaviors and customer service strategies accordingly.
Collect and analyze customer data from different social media platforms to better understand customer behavior and tailor experiences to meet expectations.
Track customer journeys across multiple channels to comprehensively understand their interests and interactions.
Analyze data and collect insights in real-time to respond to changing customer likes and dislikes and personalize customer experiences accordingly.
Leverage AI, ML, different statistical models, and customer analytics tools to analyze current and historical data to predict future trends and customer behavior.
Enhanced customer understanding for creating targeted campaigns
Improved customer segmentation leading to more leads conversions
Optimized customer experience with increased customer loyalty & retention
Increased sales and revenue with personalized offers & promotions
Improved product development leading to increased customer satisfaction
Improved marketing efforts leading to increased ROI
We enable you to get key insights into customer behavior, patterns, and preferences and tailor the right strategies to engage them.
Our expert customer analytics solution automates and streamlines various processes related to your business resulting in higher operational efficiency and cost savings.
Our team of experts helps you access data-driven insights to facilitate business decision-making and improve business outcomes.
We assist you in tailoring personalized offerings to meet unique customer needs and preferences and ensuring a highly satisfied customer.
Our expert solutions help you spot new business opportunities and make early moves to convert them to your advantage.
We are enabling various industries with our customer analytics solutions. Some of the industries are:
Banking and financial services
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Working with the Phygital data engineering team has been a game-changer for our company. They helped us identify our data ingestion problems and implemented a centralized system to tackle them. We highly recommend their services.
Technical Product Manager
We needed support to help grow our retail business with data-driven recommendations. We found it in Phygital Insights’ Data Analytics Services. They studied our data, uncovered hidden patterns, and enabled us to anchor decisions on data-driven insights. Don’t look beyond Phygital for all your data needs.
Product Manager, US-based Retail Firm
We were struggling to increase our combined yield for all processes. After several futile efforts, we turned to Phygital. Their end-to-end analysis helped us identify hidden bottlenecks in the production line. We plugged them in to cut down on wastage and improve overall efficiency. Their service was indeed a game-changer.
Senior Operations Manager, US-based Manufacturing Company