Apply for Service now Developer Job

6–8 Years Relevant Experience

Key Responsibilities

• Design, develop, and customize ServiceNow applications and modules, primarily focusing on ITSM.
• Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows.
• Build custom applications and configure portal widgets (Service Portal).
• Develop integrations between ServiceNow and external systems using REST/SOAP APIs, Integration Hub, and custom integrations.
• Participate in version upgrades, clone management, and patching activities.
• Optimize performance and scalability of ServiceNow instances.
• Participate in testing, QA, and production deployment activities.
• Work on ServiceNow Performance Analytics and Platform Analytics.
• Design, develop, and integrate Virtual Agent solutions, improving performance, user engagement, and resolution rates.

Required Skills & Qualifications

• Hands-on experience in ServiceNow development and administration.
• Strong experience in core ITSM modules.
• Proficient in JavaScript, Glide API, Flow Designer, and App Engine Studio.
• Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies.
• ServiceNow Certified System Administrator (CSA) – Mandatory.

Preferred Skills & Certifications

• Certified Implementation Specialist (CIS) in ITSM.
• Certified Application Developer (CAD).
• Knowledge of other ServiceNow modules such as OT, ITOM, HAM Pro, IRM, etc.

Additional Requirements

• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to manage multiple assignments and priorities in a fast-paced environment.
• Strong communication and interpersonal skills.