Exceptionally good at technical and communication skills.
Have Support and strong Oracle and Finance Experience.
Access Granting and Access Provisioning in HFM, Error Handling (Error 401 and 403 in Windows certificate issues) and Service Now tool experience.
Good-to-Have
Associate need to be proactive and ready to take Ownership and lead the team.
Role descriptions / Expectations from the Role
He/ She should feel responsible when critical incident is going on.
He/ She should take ownership to take the challenges.
Need to have good coordination in team to bring up team standards and ready to work in any time during critical issues and lead the team and closely work with customers.